Friday, October 13, 2006

Cisco IPCC Support

St. Louis, MO
Duration: 2 months, possible extension
$ 46-$ 50/HR CORP TO CORP/1099 OR $ 46/HR w2 ALL INCLUSIVE

Cisco IPCC Support:
Position Description: As a Cisco IPCC Engineer you will be responsible for the technical leadership, architecture design, project management, and deployment of Cisco IPCC solutions. This will include installation of Cisco IPCC software (and other third party software), hardware setup & testing, networking certification, remote monitoring, scripting, and integration with other enterprise applications, Experience with multi-site configurations, in a consulting or large system administration role, within Fortune 1000 companies is preferred.

Skills and Experience
Primary skills:
CISCO ICM/IPCC Scripting Experience
CISCO Translation Routing
CTI/CTIOS Experience
Admin Workstation
Web View
CISCO Network Interface Controller (NIC)
ACD/PBX Peripheral Gateway configuration experience: (Aspect, Nortel, Avaya,)
Cisco Call Manager configuration and troubleshooting experience
IVR Peripheral Gateway configuration experience: (Syntellect, Periphonics, Conversant, Edify)
Cisco IP-IVR configuration and Scripting experience
CISCO Internet Applications (CIS, CEM) {Web Collab, Chat, email}, a plus.

Secondary Skills:
Development and Message Exchange languages and protocols (C++, SQL, SOAP, XML/VXML)
Administrative or Development skills on any major Middleware platform (MQ Series, Tuxedo)
Skills on any major Interface API/Object Model (CORBA, COM+, EAI)
Telecommunications: Maintenance & Administration skills on any major switch platform (Aspect, Avaya, Nortel)
Telecommunications: FXO/FXS/PRI/T1/DS3 Circuits & Signaling Protocols
General Architecture (LAN/WAN Networks)
General Architecture (Server hardware platforms)
General Architecture (OS Platforms- WinNT/2K, Unix, Linux)
General Architecture (Legacy systems - 3270, mainframes, etc:)
Database Experience with CISCO data model and reporting, DB performance tuning

Additional Information
General Attributes: (Strong written, verbal, MS-Office Application skills)
Excellent Client Relations Skills
History of leading technical delivery capabilities
History of leading technical design capabilities
Ability to travel extensively
Fast learners
Good Mentoring Skills (technical and process)
Comfortable in a sales situations

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